About this role
We are looking for an additional On-Call Appointment Clerk to support our growing customer base. If you have a strong work ethic, a “do whatever it takes” attitude, and can thrive in a family work environment – this is the job for you! Apply today to begin your journey with an established, reputable, family-oriented company that values its employees’ opinions and contributions!
Responsibilities
Answer inbound phone calls and respond to email inquiries Perform outbound calls with existing customers Create service tickets and schedule appointments accurately Review customer account information. Strong English verbal and written communication skills Attention to detail and accuracy a must Excellent email handling skills Strong customer service focus with the ability to empathize as well as prioritize customers' needs Must be able to multi-task Solid sales acumen Minimum typing skills of 30 words per minute Determination to succeed Personal accountability is a necessity Contact Center background preferred Bilingual (Spanish) is a plus. All your information will be kept confidential according to EEO guidelines.