About this role
Main tasks:
The Operating Office - Database Administrator (DBA) is responsible for the setup, operation, maintenance, and reliability of databases used for IT service operations and ITSM processes. This role focuses exclusively on operation-relevant databases supporting service management, monitoring, reporting, and operational tooling. The DBA ensures that these databases are stable, performant, secure, and compliant with operational standards, enabling reliable service operations across the IT service management and operations landscape. The role is hands-on and operational and does not cover product or application databases, nor advisory activities for product teams.
Job Description:
Your tasks will include:
Operational Database Setup & Maintenance: Designs, installs, configures, and maintains databases required for IT service operations and ITSM toolingDatabase Operations & Stability: Ensures stable day-to-day database operations, including availability, performance, and data integrityMonitoring & Performance Control: Implements and maintains monitoring, alerting, and performance analysis for operations-relevant databases, in alignment with central monitoring standardsIncident & Recovery Support: Provides hands-on support for database-related operational incidents and recovery activitiesBackup, Restore & Continuity: Maintains backup, restore, and recovery mechanisms for ITSM and operations databasesOperational Standards & Compliance: Applies defined operational standards, procedures, and documentation for database operations Required deep knowledge:
PostgreSQLPostgreSQL HA SetupPostgreSQL Replication in other regionsSQLSQL Performance Analysis and OptimizationPgBouncerEnterprise DBOracleITIL / IT Service ManagementBasic knowledge:
ISO/IEC 20000ISO 27001Trend & Root Cause InterpretationEnterprise ArchitectureIT ArchitectureAdditional Information
High level of English knowledge German knowledge is nice to havePersonality:
Cross-team collaborationCreative problem solvingCritical thinkingProactive personalityOpenness to change and continuous learningAccountability & ownership mindset * Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.