About this role
The Business Analyst II is responsible for effectively managing project scope, communications and prioritization of milestones and tasks for multiple Medium-High scope projects involving various stakeholder groups. The Business Analyst II will act as a Subject Matter Expert (SME) for systems, providing support to business users and acting as a liaison between technical and business users.
* Extract and document functional and technical requirements from various stakeholders
* Ability to thoroughly understand tool or application functionality and execute configurations
* Document use cases as well as coordinate and participate in testing efforts
* Define and document implementation and project plans
* Coordinate issue resolution and manage expectations across stakeholders, management, vendors and project team
* Prepare and implement training programs
* Contribute to product roadmaps for assigned systems, including upgrades, enhancements and integrations
* Ability to assess business processes to identify areas for improvement and drive appropriate changes
* Contribute to business cases and cost benefit analysis for new systems, features, or operational processes as required
* Provide input to project team to drive informed decision making and accountability
* Manage relationships with vendors and stakeholders
* Create and deliver presentations for various audiences
* Demonstrate knowledge of system architecture to design features and identify dependencies
* Bachelor’s degree in related field or equivalent experience require
* 3 or more years of Business Analyst work or relevant business process experience
* Hands-on experience with packaged software products required. Implementation experience is strongly preferred
* Experience leading technical projects required
* Basic knowledge of software development methodologies, including Agile
* MS Office skills including experience with Visio
* Excellent analytical, planning, problem solving, and organizational skills
* Experience identifying, reviewing and analyzing data trends
* Strong interpersonal and communication skills
* Flexible and capable of managing multiple tasks in a fast paced, high volume environment
* High adaptability to rapid and frequent change
* Outgoing personality with a work hard / play hard attitude is a plus