About this role
Applicants should supply suitable character references and be prepared to complete a Garda vetting application form. We are offering a structured 26-week trainee placement in our busy Post Office. This Work Placement Experience Programme (WPEP) role will provide hands-on training in customer service, cash handling, and postal & financial services. The placement is designed for individuals with no prior experience — full training and mentoring will be provided. Over the course of the programme, you will gain valuable skills in: • Assisting customers with postal, savings, and payment services • Handling transactions securely and accurately • Using computer systems and office processes • Developing strong communication and organisational skills A dedicated workplace mentor will support you throughout the placement, with at least 60 hours of training.. This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection. This optional module will fulfil your accredited training requirements for the WPEP. The participant will receive formal/ informal training in the following: Formal Training (20 Hours) Customer Service Skills – 10 hours Cash Handling & Fraud Awareness – 5 hours Health & Safety in the Workplace – 5 hours Informal Training (40 Hours) On-the-job training in postal and financial services operations – 15 hours Customer interaction and communication practice – 10 hours Office administration, reporting, and systems training – 10 hours Teamwork, shadowing, and workplace integration – 5 hours