About this role
Carraig Donn is Ireland’s premier lifestyle retailer of Ladies Fashion, Jewellery, and Gifts, which was established in 1965. At Carraig Donn, we are inspired by our long history as an Irish retailer, and we draw on our heritage as we consistently innovate and evolve to remain relevant and attractive to our extensive customer base. At Carraig Donn, the customer is central to our success, and we pride ourselves on providing genuine, honest customer service and an excellent retail experience. What you’ll learn: • Till/Cash handling/credit card training • Merchandising • Window Dressing • Time management • Customer care • Communication skills • Teamwork • Adaptability/Problem Solving The participant will receive excellent daily training in a busy retail environment this generates good work ethics and helps strengthen the participant’s personal and interpersonal skills by engaging with the public. This also helps build confidence and self-esteem. The participant will assist and learn in the following: • Preparing and pricing stock. • Merchandising. • Serving and assisting customers. • Operating and balancing a computerised till system. • Induction in health and safety in the workplace. • Meet and greet customers and assisting with advice on queries. • Stock control. • Learning to maintain a clean, organised and welcoming retail environment. This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection. This optional module will fulfil your accredited training requirements for the WPEP. The participant will receive formal/informal training and mentoring in the following: Formal Training: - Till/Cash handling/Credit card training - Merchandising - WPEP QQI Work experience module and will be supported in any other certified training required. Informal Training: - Window Dressing - Time management - Customer care - Communication skills - Teamwork - Adaptability/Problem Solving