About this role
Job Description:
Sales Operations and Effectiveness Manager CEE (f/m/x) Royal Canin, Sales Operations Department Location: Bucharest or any CEE cluster site ***Hybrid working model with up to 50% remote work***
Are you passionate about improving sales performance through data, technology, and process excellence? Do you enjoy turning insights into action and helping teams work more effectively? Join us as a Sales Operations & Effectiveness Manager and help shape the tools, processes, and capabilities that drive commercial success across Europe.
What will be your key responsibilities?
• Develop and continuously improve sales effectiveness frameworks, processes, and operating standards across the region. • Optimize sales call plans, territory coverage, and route planning to maximize field force productivity and return on investment. • Monitor performance metrics and sales effectiveness indicators, identifying opportunities for improvement and growth. • Act as the subject matter expert and primary point of contact for sales systems, tools, and operational processes. • Lead the adoption and implementation of new technologies, automation solutions, and AI-enabled tools to increase efficiency. • Partner with regional stakeholders, IT teams, and external providers to deliver system enhancements and new capabilities. • Serve as a key user and business owner for Salesforce CRM and related sales systems, ensuring an excellent user experience and effective system utilization. • Drive cross-functional projects focused on process optimization, operational excellence, and business transformation.
What are we looking for?
• Degree in Business, Economics, Sales, or a related field. • Experience in sales operations, sales effectiveness, business operations, commercial excellence, or a similar area. • Strong analytical and problem-solving skills with the ability to translate data into actionable business insights. • Hands-on experience with CRM platforms such as Salesforce or comparable sales management systems. • Experience leading or supporting system implementations, process improvements, or digital transformation initiatives. • Excellent communication and stakeholder management skills, with the ability to build effective partnerships across teams and functions. • Fluent English; knowledge of an additional European language would be an advantage. • Strong project management, planning, and organizational skills, with the ability to manage multiple priorities in a dynamic environment.
What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.
#LI-MS1