About this role
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
Essential Duties and Responsibilities Quality Management System / ISO 9001 Support
• Support development, implementation, and maintenance of the Madix Quality Management System.
• Assist with ISO 9001:2015 readiness activities, including procedures, records, audits, risk assessments, training, and management review inputs.
• Create and maintain quality procedures, SOPs, work instructions, forms, inspection records, and process flow documentation.
• Support document control and record control activities through SharePoint, Q-Connect, SAP, or other approved systems.
• Participate in internal audits, layered process audits, product audits, and process audits.
• Help identify gaps in compliance, process control, training, inspection, and documentation.
Corrective Action / RCCA / Customer Complaints
• Lead or support root cause investigations for internal defects, customer complaints, supplier issues, escapes, and recurring nonconformances.
• Manage corrective actions using 3P, 5 Why, fishbone, RCCA, containment, corrective action, and effectiveness verification methods.
• Support Field Quality Reports, customer complaints, replacement reviews, and external CARs.
• Ensure quality review occurs when customer complaints or no-charge replacements meet defined risk, cost, quantity, or repeat-issue thresholds.
• Track corrective actions to closure and verify actions are effective.
• Communicate findings clearly to production leaders, quality leadership, and cross-functional teams. Shop-Floor Quality Support
• Provide daily quality support to manufacturing areas such as stamping, roll forming, press brake, welding, robotic welding, paint, woodshop, assembly, packaging, and shipping.
• Support first-piece, last-piece, hourly inspection, certified operator checks, and production verification activities.
• Assist operators and team leaders with interpreting drawings, dimensions, tolerances, inspection requirements, and defect standards.
• Develop practical shop-floor quality controls, visual standards, setup sheets, inspection aids, and go/no-go gauges.
• Evaluate defects such as wrong dimensions, weld issues, paint defects, rust, burrs, dents, camber, twist, poor fit, missing parts, and packaging damage.
• Support containment activities, sorting, rework decisions, MRB disposition, scrap review, and product release decisions. Inspection, Measurement, and Process Control
• Develop inspection plans, check sheets, sampling plans, and quality control methods.
• Support calibration and proper use of inspection tools including calipers, micrometers, tape measures, height gauges, feeler gauges, paint mil gauges, and go/no-go fixtures.
• Assist with receiving inspection, in-process inspection, final inspection, product audits, and supplier quality checks.
• Use data to identify trends in defects, warranty, complaints, MDRs, CARs, and inspection failures.
• Apply basic statistical tools such as Pareto charts, trend charts, control charts, capability studies, PPM, scrap rate, defect rate, and COPQ.
• Recommend process changes to reduce variation and improve quality at the source. Supplier and Material Quality
• Support supplier rejection activities, incoming inspection, supplier communication, and supplier corrective actions.
• Investigate material-related defects such as rust, incorrect gauge, camber, hardness, twist, paint issues, damaged material, and nonconforming purchased parts.
• Work with Materials, Purchasing, and Production to contain supplier issues and prevent production disruption.
• Assist with supplier scorecards, approved supplier list inputs, and supplier quality performance tracking. Systems and Data
• Use SAP, Q-Connect, Power Apps, SharePoint, Excel, and other systems to document inspections, defects, rejections, corrective actions, and quality records.
• Support improvement of quality apps, dashboards, inspection forms, and reporting tools.
• Enter, review, and analyze quality data for accuracy and completeness.
• Prepare quality reports for daily tier meetings, weekly quality reviews, management review, and customer/supplier discussions.
• Help standardize quality data collection across departments and sites.
Benefit Details
• Group Health Insurance • Company Paid Group Term Life • Dental, Vision, Short Term Disability, Long Term Disability, and Critical Care • 401k – Eligible day one of employment (Contributions can be from 1% to 50% of salary. Company match of up to 4% quarterly based on safe harbor election) • Holidays – 9 per year (Eligible after 30 days of employment) • Vacation time • Educational Assistance • Employee Assistance Program • Onsite Clinic – Free medical visits • Safety and Attendance incentives • Employee Appreciation Days
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!