About this role
1) SUMMARY OF DUTIES Continuous monitoring basic computerized system and supporting end-users on utilizing the system. Installs and configures computer peripherals and software when required.
2) JOB REQUISITION
• Ensure compliance to the termed Vision and Mission statements, goals, objectives and values of the Company. • Responsible for the reference data maintenance, updating and security of the overall Hospital Information System application and other software. • Day to day monitoring the system performance in terms of utilization and capacity. • Responsible for the basic routine maintenance and troubleshooting for all computer hardware within the hospital. • Support end-users on matters/problems concerning the Hospital Information System software, PC software and IT devices. • Able to relate data-flow between the modules in the Application Systems and understands the inter-module integration. • Responsible for the network (LAN) system in the building. • Liaison with external provider or vendor on major system problem occurrence. • Provide training to IT operator or end-users on relevant IT system when necessary. • Write simple computer programs, compile and test it in accordance to the specification given by IT HOS. • Further instruction by the Top Management of RSH or KPJ as a whole. • Ensure to actively participate in all quality initiatives and activities by the Company. • Ensure adhere to The KPJ Way/ Standard People Practice (SPP).
Other Responsibilities
• Ensure all policies and procedures of ISO 9001, ISO 14001, OHSAS 18001 and MSQH Hospital Accreditation Standard are adhered to and records maintained, if and when these programs are implemented. • Participate in 5S activities and comply with the specified requirements. • Ensure adhere to The KPJ Way/ Standard People Practice (SPP). • Ensure the policies on patients and family’s rights are addressed at all times. • Ensure compliance to Patient safety goals as safety improvement measures recommended by World Alliance for Patient Safety (2008). • Perform any other duties assigned by the superior. • To carried out duties as an employee as stipulated in Occupational Safety and Health Act and Regulations 1994. * To take reasonable care at work for the safety of yourself and other persons. * To co-operate with your employer or any other persons in the discharge of any duty. * To wear or use any protective equipment or clothing provided by the employer. * To comply with any instruction or measure on Occupational Safety and Health.
• Ensure all policies and procedures od ISO 37001 Anti Bribery Management System (ABMS) are adhered to and responsible for integrity principles, practices and activities at hospitals & companies if and when these programs are implemented.
3) JOB REQUIREMENT
• Bachelor’s Degree in Information Technology / Computer Science or any related field. • 2 years of relevant experience or an equivalent combination of education and work related experience. • Preferably with relevant experience in Hospital/healthcare business or an equivalent combination of education and work related experience. • Demonstrates the ability to interact with customers, employees and third parties that reflects highly on the hospital, the brand and the Company. • Ability to identify market segments, niches and potential markets. • Willingness to do work after office hours/weekends/public holidays when required. • Microsoft office literacy. • Able to work well on multiple projects & meet tight deadlines. • Ability to work under pressure and meet deadlines. • Responsibility and reliability to take charge of certain projects independently. • Willing to travel. • Excellent English communication skills both oral and written. • Prepared to work as a team member in the manner the best.