About this role
As a Server/Bartender, you are responsible for delivering exceptional food and beverage service, ensuring each guest enjoys a memorable dining experience through genuine hospitality and knowledgeable service. You will provide timely, accurate, and friendly service while maintaining the cleanliness and organization of your section and the restaurant as a whole.
Servers will be expected to complete job duties as requested in a prompt and organized fashion, abiding by the standard checklist and quality specifications as provided by the Restaurant Manager or Floor Manager. Serve sections according to assignment Open/close the restaurant in accordance with opening/ closing proceduresHave an excellent understanding of the POS system, its tools & our ordering policies; enter all orders ensuring accuracyWork as an indispensable member of a team; challenging supporting fellow teammatesHave a working knowledge of the food, wine & cheese programAttend all product training and seminars (as required) Be prompt, on the floor and prepared to work at scheduled start timeBe able to work in a standing position for long periods of time (up to 8 hours) Adhere to all core standards and always follow Steps of Service as listed in the Server Training ManualPut yourself in a position to exceed our guests expectations by creating memorable experiences Be familiar with and agree to company cash handling proceduresEducate and guide guests through menu items and encourage different wine and food pairings to promote the ultimate dining experiencePerform additional responsibilities, although not detailed, as requested by ManagerAttends all scheduled employee meetings and brings suggestions for improvementStrategic thinking Prior knowledge and interest in Italian food and winePreferred 2-3 years experience serving in a similar settingSmart Serve certification requiredBasic knowledge and understanding of wines, spirits and all alcoholic beveragesAbility to work efficiently and consistently in a fast paced environmentProven ability to lead a team, be a motivational team playerHave the ability to carry a weight/ physical workload of up to 40lbsBe able to work in standing position for long periods of time (up to 8 hours)Work in a standing position for long periods of timeExcellent problem solving and customer service skillsStrong interpersonal and verbal communication skillsStrong sense of ethics, values Self-motivated and organized Energetic and enthusiastic Professional appearance All job descriptions are subject to a periodic review. Other duties will be assigned by management occasionally. Changes will be discussed prior to or at the time of amendment.