About this role
Under the direction of the General Manager, the Senior Manager is accountable for the day to day operations of the venue including staffing, cost controls, staff training, budgeting and active floor management during events.
The day to day:
Communicates the vision to all team members and leads by example. Reinforces the O&B values daily and inspires the team with his/her exciting vision for the future Regularly monitors and achieves the O&B points of technical service and points of detailsBuilds and maintains relationships with guests, team members and senior management alikeFollows bar, beverage and wine control procedures exactlyShows leadership in creating a culture that revolves around the experience and enjoyment of food and wineDemonstrates high personal integrity, business ethics and takes every opportunity to promote the venueConducts recruitment and selection and training and development initiatives as well as performance management and employee coachingUses conflict/resolution and problem solving skillsAssists with the tracking of sales, invoicing, and managing inventoryConduct briefings with event service staff prior to each functionSchedules event staff to properly service events/functionsEnsure accuracy and timeliness of payroll recordsStrive for maximum efficiency and continual improvement of staff productivityParticipate on Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followedEnsure facility is well maintained, repaired and spotless at all timesWork with Marketing to design and implement a strategy to attract new businessBuild relationships with vendors and suppliersAdditional duties as assigned or required Minimum 2-3 years’ experience managing a variety of events (inclusive of small, large and high profile functions)Post-secondary diploma/degree in Business or HospitalityWSET Intermediate Wine Certificate or comparable an assetMust possess superior verbal and written communication skillsStrong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned workProficiency in all Microsoft Office applications including Word, Excel, PowerPoint and OutlookStrong business acumenTeam playerLegally eligible to work in Canada This is a current vacancy
Salary : 60K + gratuities (average 20k per year)
AI Disclosure
To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate.
Accessibility & Accommodation
Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.
Equity, Diversity & Inclusion
We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.