About this role
SCOPE OF POSITION:
The Senior Analyst & Project Manager position is responsible for support and improvement of key business and IT processes within PPE. This position provides technical and functional expertise in the areas of defining business requirements for improvements, project management of new initiatives and support for these new initiatives. In addition this position helps define the business cases for each of the new initiatives
ESSENTIAL JOB FUNCTIONS:
Project Management
Lead major account roll out/in’s
Large-scale software implementations
Process Improvements
Analysis
Develop, product, and analyze reports as requested from operations team
Process Improvements
Requirement gathering, conduct end-user interviews, analysis
Root cause analysis and solutions
Present and obtain stakeholder approvals
Performance, efficiency, and cost analysis
District & customer level forecasting for the purposes of demand planning
POSITION REQUIREMENTS & RESPONSIBILITIES
Leads design reviews, develops recommendations for how to improve or redesign relevant software tools to meet the business needs of the company.
Analyze and understand a new business requirement and translate back to IT &/or operations to deliver solution.
Great attitude that always exudes a “can do” approach
Proven ability to build relationships within both business and IT
Strong analytical and problem-solving skills for analyzing and evaluating business requirements of varying complexity to determine appropriate solution
Strong organizational and project management skills, with the ability to meet objectives and deadlines
Proven experience building business case justifications and tracking the actual results
Document workflows of various PPE departments and functions
Business end-user requirement gathering
Define and identify key performance indicators and performance metrics for senior management
Create and maintain daily, weekly, and monthly performance reports
Create Adhoc reports for the Sales, Operations, and Routing departments