About this role
Description of Essential Duties:
Answer incoming calls; respond to customer's requests and inquiriesHandle and resolve customer complaintsProvide customers with Product and Service informationEnter customer delivery orders for requests for deliveryStore closing and cage to be picked up and equipment issuesRoute calls to appropriate resourcesComplete new customer files once cages have been set
Qualifications:
High School Diploma or EquivalentExcellent verbal, written and communication skillsProvide customer service to all levelsMS Office experience, Word, Excel, Outlook
The hours for this position will be 10:30am-7:00pm