About this role
As the Warehouse Team Member, you will play a key role in contributing to the continued delivery of exceptional customer service, maximise profitability and enhance efficiency through the Warehouse Team. You will also be responsible for operational efficiency and outcomes, by ensuring policies and procedures are followed, compliance is ensured.
*Note, this position is required to work one day over the weekend*
Key responsibilities include, but are not limited to:
Ensuring effective record and invoice managementManaging order fulfilment (delivery & click and collect) in line with procedures, including product pick and pack & dispatch, order fulfilment enquiries and carrying out same day delivery to customers, where designated to driveContributing to the Warehouse team’s achievement of set performance management requirements (KPIs) by utilising suite of operational exception reports to identify and resolve outstanding tasksContinuously improving skills and product knowledge through available online platforms and active participation in other development opportunitiesContributing to maximising opportunities to recycle waste and reduce environmental impact Preferred Experience and Qualifications
A strong customer focus mindsetStrong attention to detailA desire to learnPrevious retail operations experience Competencies
Customer Focus - Does everything through the eyes of the customerAction Oriented - Takes on new opportunities and tough challenges with urgency, energy, and enthusiasmDrives Results - Consistently achieves results, even under tough circumstancesCommunicates Effectively - Communicates with a clear understanding of the unique needs of different audiencesDemonstrates Self-Awareness - Uses feedback and reflection to gain insight into personal strengths and weaknesses If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.
JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!