About this role
As an Inside Sales Account Manager within the JB Business Team, you'll deeply understand client needs, taking a leading role in seamless end-to-end service. This includes onboarding, accurate quoting, smooth ordering, and effective stock management via our vast supplier network. You'll also excel in the innovative JB Business e-commerce platform, boosting online transactions and earning a share in the resulting sales – a rewarding aspect that truly sets us apart.
This entry-level support office opportunity is tailored for individuals who are enthusiastic about embarking on a journey or advancing in a sales career – irrespective of your background or prior experiences. Whether you're taking your initial steps into the realm of sales or already possess a track record, this role extends a warm and inclusive platform for honing your personal growth and achieving excellence.
Key Responsibilities
Build strong customer relationships, providing comprehensive support to guide your clientsEfficiently manage quoting, ordering stock, and key stakeholder relationshipsUtilize cold and warm calling for prospecting and lead generationMaintain thorough CRM records, enhancing pipeline visibilityCollaborate closely with team members, suppliers, and customers for seamless operationsExcel in email communication, engaging clients and stakeholders regularlyWork autonomously while meeting business KPIsDevelop accurate sales forecasts for strategic insightsThe Inside Sales Account Manager role operates Monday to Friday (3 days in office 2 days' work from home), no weekend or evenings work!
To be Successful in this role, you will need:
Effective Communication: Excel in phone and email communication, and rapport-buildingProblem Solving and Initiative: Embrace feedback, creatively solve issues, and take calculated risksSalesforce CRM Mastery: Proficiently use Salesforce for leads, opportunities, and relationshipsStrong Analytical Skills: Interpret data and trends for informed decision-makingMicrosoft 365 Proficiency: Utilize Excel, Word, and more for productivity and collaborationCold Calling Proficiency: Experience in Cold Calling and/or Call Centre roles is advantageousJB Hi-Fi Retail Experience: Prior experience or similar brand exposure advantageousIndustry Experience: Prior Sales and Industry experience is advantageousLinkedIn Sales Navigator Experience: Prior experience with LinkedIn Sales Navigator is advantageous If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.
JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!