About this role
Behind every 5-star client experience is YOU, the Windows Engineer. You design the server infrastructure of Global Fortune 500 partners/clients. You build and improve Cognitive Solutions on top of IPsoft’s cutting-edge Autonomics Platform.
As an IPsoft Engineer, you are a client-facing, fearless, Windows Guru who thrives in a fast-paced, dynamic Enterprise environment where you are truly rewarded for your hard work. By automating the mundane chores, you are free to focus on higher-level tasks and innovations. With every sip of complimentary coffee and every ticket worked, you are living the engineer’s dream.
In a Typical Day, you will:
Work through client requests to innovate by creating automationLeverage internal and client SMEs to gather details to enhance automationRepair impacted automations to ensure higher levels of autonomic successHelp build global consistency by developing against internal software standardsDrive higher levels of autonomic resolution and diagnostics through continual refinement of automation
Required Qualifications:
Demonstrable knowledge of scripts in some administrative language (PowerShell**)Great understanding of managed service provider operations and systems administrationTroubleshoot Advanced issues related to Active Directory topology, and related features, in a complex, multi -site and/or multi-domain environmentManage a server infrastructure with machines running Windows Server 2008, 2008 R2, 2012, and 2012 R2Administer VMware vSphere infrastructure and Hosted Guest Machines from Windows based administration tools, such as the vSphere client and PowerCLIDocument Standard Operating Procedures for troubleshooting.Develop automation using PowerShell Scripting to automate repetitive tasks in the client environments.Identify and develop monitoring checks needed to ensure the stability of client infrastructure.Investigate issues with Enterprise Communication and Collaboration technologies, such asExchange, SharePoint, and Lync a plusManage a backup architecture using software such as NetBackup or Tivoli a plusIdentify recurring issues and drive automated resolution behind them
**Looking for someone with heavy scripting and PowerShell is a must!!