About this role
Display your technical prowess and patience to troubleshoot critical issues under pressureSpot opportunities for automationHone your multitasking skills between tickets and client projectsMaintain documentation and SOPs for your clientsExamine your clients' metrics to improve SLAs, QoS, MTTRsWonder where the day went because time flew by BA/BS in Computer Science or related field, or equivalent experienceVery strong Linux/Unix/Solaris Admininstration and troubleshooting skills including: -Job control, soft and hard links, distinctions between the kernel and the shell, shell scriptingStrong networking troubleshooting abilityVMware/CLoud ExpertiseSolid ability to write scripts in some administrative language (Perl, bash, sh, etc)Knowledge of web servers, security, DNS, filesystemsA love for facing the unknown on a daily basisExcellent interpersonal, verbal and written skills, along with outstanding customer service skillsCreate, deploy, and manage virtual hosts using VMwareTroubleshoot performance issues within the application, web and database tiersMust work well on a team and have a desire to learn new ideas and technologiesAbility to multi-task on several projects at the same timeAbility to own projects, proactively driving them to completion within timelinesYearning to grow your skills, knowledge and career! Rockstar skills
Nagios, Java, Perl or PHP, application servers (Tomcat, JBoss, Weblogic, Apache, Websphere, ATG, Resin), SAN/NAS, VMware, Vblock, AWS, Citrix, EMC, NetBackup, Avamar
Configuring and administering MySQL databases and creating queries
Knowledge / use of security and password management software (selinux, ossec, sssd, LDAP, Kerberos)