About this role
The ITACM Assistant Manager is responsible of the following activities. ITACM will include these domains:
1. Core Domains:
a. ITAM – IT Asset Management
b. SAM – Software Asset Management
c. ITCM – IT Capacity Management
2. Transversal:
a. ITRM – IT Renewals Management
b. GRCA – Governance Risk Compliance & Audits
c. PTC – Process Tools & Communication
ITACM:
· Ownership on ITAM & SAM for the India/Singapore (Regional Datacenter Only)
· Effective implementation and management of ITAM & SAM Practices
· Efficient Lifecycle Management of IT Assets, Software Licenses and Digital Assets
· Ensure conformance to internal and external audits
· Enable quality reporting and metrics to achieve 100% of KPIs and milestones
· Incorporate and operationally run a strong communication and governance management with the internal customers and vendors
· Move ahead on the maturity model and ensure there is sustenance, with a continuous service improvement plan
· Calendar and drive the Technology Refresh plan, which are in line with the contractual terms and technology stand points.
· Understanding and adherence to licensing terms of the various enterprise licensed products deployed in/by
· Mitigating the risks due to terms and conditions and quick attention in having good control of the situation
· Understanding of various kinds of software products and their Licensing. Specifically, Server based licensing for all major vendors (Microsoft, IBM, Oracle, CA, etc.)
· Experience of Software Asset management tool, inventory and audit tools
· Good knowledge of data management and ability to analyze huge data and provide meaningful insight into reports and highlight risks at each required level in the organization