About this role
strong in networking troubleshooting and Network performance analysis
Good understanding of TCP/IP protocol suite
Strong understanding of Cisco WAN accelerators and Cisco Wireless networking
Hands-on experience of various routing and switching protocols -EIGRP,OSPF,BGP and QOS, STP, HSRP, RPR,RPR+,SSO
Hands on experience with QOS configuration and troubleshooting and various router/switch redundancy/failover protocols - HSRP,RPR,RPR+,SSO etc
Vendor coordination and escalation
incident and Problem management
Experience in handling and troubleshooting Cisco router/switch series - 2800,3800,7200,6500,3750,4500 etc
Basic understanding of the various Network operating systems
Understanding of TACACS and RADIUS authentication and working knowledge of Cisco ACS
Basic to intermediate level of knowledge of Cisco Voice
Exposure to Cisco Nexus platform would be an added advantage - N5K, N7K, N2K's
Hands on experience on Junos Operating system and exposure to Juniper devices like EX-4200,MX -480's etc
Familiarity with ITIL process
Should be ready to work in shifts
All your information will be kept confidential according to EEO guidelines.