About this role
The Role
Due to recent developments and ongoing expansion, we are on the look-out for a Talented, Dedicated and Technically focused Account Manager. You will manage the delivery of the service to our clients, undertaking continuous reviews of business relationships with supporting accounts,set up technology solutions for clients, drive business and manage relationships. Delivering on targets through your hard work and initiative but in conjunction with a superb Project Management team.
About Us
Intercept IP provides innovative software, products and patents that allow organisations to deliver change and secure significant competitive advantage. Our business was founded on consultancy services and our technology is developed in response to real business problems.
Building on that foundation, we have over time acquired promising software and hardware companies with different knowledge and competencies. This has allowed us to deconstruct supply chains and break down dependencies – so that we can supply a solution from start to finish. But we don't have to. We're equally as comfortable slotting in wherever we're needed – we enable you, and never lock you down.
Working with clients and partners across the globe – from Japan to Silicon Valley, South Africa to Scandinavia – we’re proud to be a British business, building intellectual capital in the United Kingdom and exporting our expertise around the world.
Responsibilities
Establish and maintain strong relationships with regular client contactSuccessfully set and manage client expectations through face-to-face meetings, phone and email communicationWork with the client’s Management Team to understand their business strategyHold an in-depth understanding of each client’s software / hardware requirements, including order value, contract renewals and up-selling opportunitiesAiding the Sales Director in establishing strategic marketing plans; providing feedback and information to support market solutionsMaking research in the assigned market place and developing new accounts and building up the distribution network, through various communication lines, such as, emails, telephone calls, exhibitions, or face-to-face visitsCompleting the monthly/yearly sales target allocated in the assigned marketKeeping up with market trends, products, and service, being aware of current developments within the Telematics industryUnderstand client’s buying process and business cycles.Requirements
We are looking for someone who has previous experience within a Technical Account Management role, ideally within a Software House, whom can demonstrate the following;
Proven successful Software Account Management backgroundAbility to drive new business activityRelationship management skillsGood market awareness and ability to identify opportunitiesKnowledge and relationships with key dealersPrevious experience working alongside Project ManagersConfidence with technologyRegulatory knowledge