About this role
This role is working remotely while based in Penang.
Role Overview
We are seeking a dynamic Sales/Revenue Operations Specialist to join the global tech events team on a 7-month fixed-term contract. In this role, you will be instrumental in managing contract and data accuracy, maintaining inventory systems, and ensuring seamless billing and invoicing processes. You will serve as a critical liaison between sales and support teams, coordinating across multiple departments to drive operational excellence and revenue accuracy.
Responsibilities
Contract & Data Management
Manage contracts and ensure data accuracy throughout the contract process and entries into business systemsConduct audits and reconcile data disparities across systemsEnforce best practices and data standardizationInventory & Product Tracking
Maintain sponsorship product inventory tracking documentsMaintain booth holds/rents via Floorplan.LiveMaintain Sales Inventory documentation and Internal Product delivery DatabaseBilling & Invoicing
Ensure invoices are issued based on validated data to avoid discrepancies and reduce the need for credit notesPerform quality control on client billing and invoicingServe as the main point of contact for sales on billing and invoicing mattersSales Support & Coordination
Monitor and respond to internal and sales organization requestsSupport the sales organization with the contract process and client-related requestsAct as the liaison between sales team and support teams for delivery preparation Experience & Technical Skills
Demonstrable experience within a quality control environment, focusing on accuracy of data, delivery, reporting, and reconciliation of sold programsSalesforce experience and excel proficiency are preferred.Organizational & Analytical Abilities
Highly organized with a strong ability to balance multiple projects simultaneously while maintaining absolute attention to detailFocused on the accuracy and timeliness of billing delivery and deadlinesCollaboration & Communication
Strong influencer able to coordinate across multiple internal teams including Sales, Informa Engage, Operations, and Customer SuccessAble to communicate conceptual solutions to peers and management effectivelyProfessional Attributes
Exemplary high standards of customer serviceMotivated and driven to succeedKey Deliverables
Accurate data across multiple systems(EV2, SAP, Salesforce, Floorplan.live, Excel)Inventory coordinationSales reportsSystem auditsBilling reportsClient invoices We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotelyGreat community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks Broader impact: take up to four days per year to volunteer, with charity match funding available tooCareer opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job movesTime out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year A flexible range of personal benefits to choose from, plus company funded private medical coverA ShareMatch scheme that allows you to become an Informa shareholder with free matching sharesStrong wellbeing support through EAP assistance, mental health first aiders, access to health apps and moreRecognition for great work, with global awards and kudos programmes As an international company, the chance to collaborate with teams around the worldWe’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job here.