About this role
Are you a proactive communicator with a passion for IT support and functional analysis? Inetum is looking for a Francophone Functional Assistant with strong L1/L2 support experience to join our team and be the driving force in user and business interactions
We’re looking for someone who can:
✅ Communicate fluently in French (C1+) and comfortably in English (B2+)✅ Act as the main point of contact between users and IT teams, leading meetings and ensuring smooth communication✅ Handle incident, request, and problem management in line with ITIL standards✅ Perform standard SQL queries and understand code patterns for effective debugging✅ Provide L1/L2 application support, with strong knowledge of production support processes✅ Read and debug Java 8+ code (nice to have)✨ What We Value:
Strong interpersonal and communication skillsA proactive, solution-oriented mindsetAbility to work independently and collaborativelyExperience in fast-paced, user-facing environments