About this role
We are looking for a Field Support Technician to join the technical support team of one of our clients in Lisboa. This professional will be responsible for providing on-site technical assistance, troubleshooting, and equipment maintenance, ensuring the smooth operation of systems.
Responsibilities:
Provide on-site technical support to users and equipment;Diagnose and resolve hardware and software issues;Install, configure, and maintain devices and peripherals;Ensure systems are updated and functioning according to company policies;Collaborate with remote teams to resolve complex incidents. Training in Information Technology or related field;1–2 years of experience in technical support roles;Solid knowledge of hardware, operating systems, and networks;Strong troubleshooting and problem-solving skills;Good communication and customer-oriented approach;Certifications (Microsoft, Cisco, ITIL) are a plus. Location: Lisbon100% on-site work