About this role
We are looking for a Senior Business Analyst to join our Business Risk Management team, acting as a key link between Business Operations and IT. In this role, you will help ensure strong collaboration across teams, translating business needs into effective, sustainable solutions.
You will contribute to shaping and implementing improvements driven by market changes, internal initiatives, and user needs, while considering strategic objectives, operational efficiency, and quality standards.
Key Responsibilities
Understand and analyse business needs arising from market changes, internal initiatives, or user feedback, proposing solutions aligned with organizational strategyTranslate business requirements into clear and detailed functional specificationsCollaborate with stakeholders to analyse incidents, identify root causes, and implement solutions to reduce impact and prevent recurrenceBuild and maintain strong, collaborative relationships with cross-functional teams, fostering an inclusive and respectful working environmentContribute to test planning, execution, and validation of results, including participation in migration activitiesPropose and enhance control frameworks to ensure data quality and process integritySupport the implementation of new features and improvements in production environments Experience working at the intersection of Business and ITProficiency in Microsoft Office tools (Word, Excel, PowerPoint)Ability to facilitate collaboration and encourage diverse perspectives in problem-solvingEnglish – AdvancedPortuguese – FluentAbility to manage multiple tasks in a dynamic environmentStrong project management skillsEffective communication and collaboration with people across different functions and levelsStrategic thinking and ability to anticipate evolving business needs