About this role
MISSION
The Analyst, Supply Chain ensures product availability, timely communication and supply chain flow performance in order to meet the needs of the business. This role also supports the larger supply chain group through inventory storage and processing capacity.
KEY PERFORMANCE METRICS
Product flow visibility and optimizationOn-time delivery of inbound goodsSupply chain issue resolution – Including inbound logistics and DC supportCarrier and Forwarder operations alignmentKEY ACCOUNTABILITIES
Functional
Partner with merchants, planning, transportation, distribution and sourcing teams to co-ordinate flow of goods through the networkTrack purchase order movement through supply chain pipelinesAnalyze available data to provide network insights related to product flow and supply chain performanceConsistently review and manage product availability; addressing any gaps that may impact inventory commitmentsUnderstand and effectively communicate all aspects of supply chain programsDevelop and maintain effective communication to internal stakeholders and transportation partnersCollaborate with internal partners to analyze data, identify trends, communicate findings and drive changeSupport distribution centre strategies and inbound optimizationMaintain existing reports and publish according to agreed timelinesAct as an advocate for the customer by placing them at the forefront of all decision-making and design processesProactively identify and anticipate customer expectations and needsChallenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve themPeople
Collaborate with team to drive flexible and iterative solutions, quickly and easilyShare technical knowledge with others and actively seek to learn from those more knowledgeable than yourselfHelp others see the impacts of their efforts and proactively engage other functions to get inputEncourage others to freely share their point of view and be open to feedbackCultural
Model Indigo’s beliefs and convey a positive image in everything you doCelebrate diversity of thought and have an open mindsetTake an active role in fostering a culture of continual learning, taking risks without the fear of making mistakesEmbrace, champion and influence change through your team and/or the organizationSCOPE
Reports to: Inbound Logistics Manager
Manager once Removed (MOR): Director, Global Logistics
KEY RELATIONSHIPS
Internal:
Merchant TeamsPlanning & Inventory ManagementDC ReceivingFinanceExternal:
Merchandise VendorsFreight Forwarders and CarriersCustoms Brokers Work Experience / Education / Certifications
Bachelor’s degree or college diploma in a similar or related field, preferably business, supply chain or logistics1-3 years’ relevant experience in a similar role within supply chain, retail organization or CPGPrevious experience with SAP and WMS is considered an assetCompetencies / Skills / Attributes
Proficient in Microsoft Office suite of programs, specifically Excel and AccessExcellent written and verbal communication skillsDetail oriented with strong organizational and time management skillsAbility to work with complex data systems and perform detailed analysis Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.
At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].
We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.
This posting is for a current opportunity within Indigo.