About this role
About ScienceLogic…ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale.
We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence.
Location: Remote role with Greater London Area Preferred but open to candidates across UK
What you'll be doing…Creating and maintaining project plans, schedules, RAID logs, status reports, and delivery documentation
Managing project scope, milestones, deliverables, dependencies, and timelines
Leading project governance routines including weekly reviews, status meetings, and steering committees
Monitoring project health and proactively identifying risks, issues, and blockers
Keeping projects on track for scope, timeline, budget, and customer expectations
Building and maintaining strong relationships with customer stakeholders throughout the project lifecycle
Acting as the primary coordination point between customers and ScienceLogic delivery teams
Leading project status calls, executive reviews, and steering committees, adapting communication style for technical, operational, and executive audiences
Understanding customer business objectives and ensuring project activities stay aligned to measurable outcomes
Translating technical delivery activities into business value and identifying whitespace opportunities beyond immediate scope
Developing a strong understanding of ScienceLogic solutions, AI capabilities, and platform architecture
Using AI, Copilot, Power Automate, and workflow orchestration to build automation for reporting, RAID management, action tracking, resource planning, and customer communications
Driving projects with urgency and ownership, and pushing back professionally on scope creep or unrealistic timelines
Owning project risks, issues, and escalations through to resolution, coordinating cross-functional response across PS, Support, Product, Engineering, SRE, CS, and Sales
Coordinating resource requirements, supporting forecasting and capacity planning, and tracking consultant assignments across active engagements
Qualities you possess…Think commercially and strategically, not just operationally
Understand customer value and business outcomes, not just project milestones
Move comfortably between technical teams and executive stakeholders
Technically curious, with an appetite for AI and automation
Challenge conventional approaches and thinks creatively
Spot opportunities where others see tasks
Strong business acumen and customer awareness
Comfortable holding stakeholders accountable
Persistent, resilient, with strong follow-through
Confident enough to challenge customers when required
Take ownership of problems and drives them to resolution
Operate with urgency and personal accountability
Nice to have…Experience with AI tools such as Microsoft Copilot, ChatGPT, Power Automate, or Power Apps
Experience building workflow automations and productivity improvements
Benefits & Perks A remote-first culture
Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.
Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.
5-year Service Milestone Sabbatical.
Paid parental leave.
Generous employee referral bonus program.
Regular virtual company-wide events, including cooking classes, yoga, meditation and more.
The opportunity to learn and develop from some of the best and brightest minds in the industry!