About this role
**Role Overview**
This position requires a Senior Business Process Consultant specializing in EDI Operations to manage critical operational functions within our banking organization in Timișoara, Romania. The successful candidate will be responsible for strategic process analysis, system optimization, and cross-functional coordination to ensure operational efficiency and regulatory compliance across all EDI operations.
**Core Responsibilities**
Conduct comprehensive analysis and optimization of EDI operations and business processes to enhance efficiency, reduce operational costs, and improve service delivery standardsDesign, implement, and oversee improvements to EDI workflows in strict compliance with industry standards and regulatory requirementsCollaborate with IT, operations, and business units to identify process gaps and develop comprehensive solutionsManage EDI system configurations, data mapping, and integration protocols to ensure seamless and accurate data exchangeDevelop and maintain detailed process documentation, standard operating procedures, and technical specificationsMonitor EDI performance metrics, generate analytical reports, and provide actionable insights to senior stakeholdersLead process improvement initiatives utilizing established best practices and methodologies to drive organizational transformationProvide expert consultation to internal teams and external partners on EDI operations and industry best practicesMentor and supervise junior team members to ensure adherence to operational excellence standardsEnforce data security, compliance, and quality standards across all EDI operations**Customer and Partner Engagement**
Establish and manage EDI connections with external partners, ensuring proper configuration and complianceConduct requirements analysis and implement improvements based on partner specifications, blueprint design, and technical documentationExecute comprehensive testing protocols to validate correct implementation of EDI connectionsManage EDI incidents escalated by ContiTech locations and coordinate solutions with external AMS providers and IT System InterfacesInitiate and manage BMC EDI changes in response to incidents or partner requestsAdminister change and incident management processes within BMC systemsMaintain and utilize Global mailbox systems for EDI communicationsInteract across all organizational levels with internal customers, technical support resources, and external business partners including customers, banks, freight forwarders, and vendors**Project and Systems Management**
Participate in IT and business projects requiring EDI involvement and expertiseProvide global support to Business Areas during SAP Rollout Projects for the EDI moduleSupport and initiate process standardization initiatives for the EDI ModuleLead and coordinate project teams as required for complex EDI implementationsSubmit internal requests for EDI packages offered by third-party providersProvide second-level support for EDI Local Key Users across the organizationDevelop and maintain a comprehensive Knowledge Network for EDI processes across global locationsEnsure compliance with existing data and reporting standards and develop required standards as neededCoordinate and support ContiTech's local key users and contactsProvide functional guidance to ContiTech local key users for SAP EDI application utilizationServe as specialist contact for Sector IT departments and IT providers on cross-company EDI issuesDevelop and deliver training materials and conduct end-user training sessionsExecute testing of problem fixes, enhancements, system upgrades, and new functionalitiesAdminister SPEEDI/JUNIQ add-ons within ERP systemsCreate and maintain data interpretation routines and sequencesManage updates to SPEEDI/JUNIQ tables and configurations Minimum 3 years of professional experience in EDI operations, business process consulting, or equivalent domain expertiseAdvanced proficiency in EDI standards and protocols (X12, EDIFACT, or equivalent frameworks)Minimum 3 years of hands-on experience with SAP EDI implementation and administrationAdvanced analytical and problem-solving capabilities with proven ability to translate complex operational challenges into actionable solutionsComprehensive expertise in process mapping, workflow optimization, and business process reengineering methodologiesExceptional communication and stakeholder management skills with demonstrated ability to influence across all organizational levelsUniversity degree in a technical or economical disciplineAdvanced proficiency in English and Microsoft Office 365Willingness to travel up to 30% of the time as operational requirements dictate Hybrid work setupHMO upon hireValues-based cultureWork-life balanceLearning OpportunitiesReady to drive with Continental? Take the first step and fill in the online application.