About this role
About OnePayOnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
Ready to run
Hungry and driven by urgency
Exceptional at what they do, with low ego
Comfortable operating in motion
The RoleAs a Consumer Communications & New Media Manager at OnePay, you will own how the internet talks about us — building relationships with traditional consumer media, the podcasters, Substackers, live show hosts, and new media creators who actually move consumer opinion today. You'll be the connective tissue between OnePay and the voices shaping how people discover and trust us — landing us on the right pages, shows, channels and newsletters, shaping the story, and making sure those conversations land with consumers. This is a hands-on, individual-contributor role for someone who wants to own a program end to end, not just execute a calendar. You will:
Build and maintain relationships with reporters, producers, podcasters, Substackers, live show hosts, and new media creators across finance, tech, culture and lifestyle
Pitch OnePay stories and secure placements — reviews, guest appearances, interviews, newsletter features, live show segments
Manage inbound requests from media outlets and prioritize the right opportunities
Develop and manage ongoing new media partnerships that extend OnePay's reach with consumers
Write and edit pitches, briefing docs, talking points, and Q&A prep tailored to new media formats
Monitor media coverage and sentiment, flagging risks and opportunities to leadership
Partner with legal and compliance on messaging in a regulated, fintech-sensitive environment
Represent OnePay directly in interviews and appearances as needed
You Bring5+ years in communications, PR, or new media/creator relations, in-house or agency
Active, demonstrated relationships with reporters, podcasters, substackers, live show hosts, and other new media creators
Excellent writing and pitching skills — you can turn a feature into a story a host or creator wants to run
Comfort navigating fast-moving, informal media formats (live shows, podcast) alongside traditional press norms
Drive and proactivity — everyone here is a builder and executor
What We OfferCompetitive base salary, stock options, and health benefits from Day 1
401(k) plan with company match
Remote-friendly (US), flexible time off (FTO), and opportunities for growth
A high-growth, mission-driven, inclusive culture where your work has real impact
Standard Interview ProcessOur process varies by role. Most candidates go through:
AI-assisted initial screen
Interview with Talent Partner
Technical or Hiring Manager Interview
Team Interview
Executive Interview
Offer!
Equal Employment OpportunityTo build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at [email protected].