About this role
Accounts Receivable Associate About the Role We’re looking for a detail-oriented Accounts Receivable Associate to join our accounting team at a fast-growing ecommerce company.
This role will own day-to-day collections, reconcile marketplace payouts primarily from Amazon and Credit Key, and maintain accurate AR aging and reporting in NetSuite. The position plays an important role in protecting cash flow and ensuring the accuracy of revenue and receivables data.
Key Responsibilities Collections
Monitor open invoices and proactively follow up with wholesale, B2B, and trade customers via email and phone
Manage collection cadences by aging bucket and escalate delinquent accounts according to company policy
Resolve billing disputes, short-pays, and deductions in coordination with Sales, Operations, and Customer Support
Document customer communications, collection activity, and payment commitments
Marketplace Payouts
Reconcile Amazon settlement reports against sales, fees, refunds, reimbursements, and bank deposits
Investigate missing payouts, FBA fee discrepancies, timing differences, and other variances
Prepare and post marketplace settlement journal entries and cash applications in NetSuite
Track unpaid or disputed marketplace balances
Support reconciliation of additional marketplaces and payment processors as the business grows
AR Aging & Reporting
Prepare and review weekly and monthly AR aging reports
Identify trends, collection risks, and past-due accounts
Reconcile the AR subledger to the general ledger and clear reconciling items
Apply customer payments, credits, and adjustments accurately and on time
Investigate and adjust discrepancies on customer orders
Process Improvement
Identify opportunities to automate or streamline collections, cash application, and reconciliation workflows
Help maintain AR policies, procedures, and documentation
Qualifications Required
2+ years of experience in accounts receivable, collections, or general accounting
Hands-on experience with NetSuite, including invoicing, cash application, customer records, saved searches, and reporting
Working knowledge of AR aging, subledger-to-GL reconciliation, and month-end close
Strong Excel skills, including VLOOKUP/XLOOKUP, pivot tables, and working with large datasets
Strong written and verbal communication skills
Comfortable handling difficult collection conversations professionally
Strong attention to detail and ability to manage multiple deadlines
Preferred
Ecommerce or marketplace accounting experience
Experience reconciling Amazon Seller Central settlement reports
Associate’s or Bachelor’s degree in Accounting, Finance, or a related field
What Success Looks Like
Improved collections performance and reduced outstanding past-due balances
More accurate and timely AR reporting and cash application
Clean and reliable reconciliation of Amazon and other marketplace settlements
Accurate NetSuite records with minimal unresolved discrepancies
Identification and implementation of process improvements that make AR workflows more efficient