About this role
At Wave, we help small businesses to thrive so the heart of our communities beats stronger. We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously. As a Chargeback Dispute Specialist, you will offer a unique opportunity to dive deep into the world of payments. You drive chargeback resolution by meticulously examining transactions, collecting evidence, and communicating with merchants. Ensure adherence to card network rules, safeguard financial integrity, and contribute to a seamless payment experience.