About this role
About the Role
Turning Point Global Solutions is seeking an experienced Telecom Help Desk Lead to oversee a support team managing telecom orders and a Telecom Expense Management System (TEMS). The ideal candidate will lead a small support team, handle complex escalations, and report key performance metrics to management.
Location: Hybrid (Rockville, Maryland) Employment Type: Full-Time Clearance: Ability to qualify for a Public Trust Clearance