About this role
Theodo is an engineering & design consultancy with offices in Paris, London, New York, Casablanca and Cape Town. We build high-quality digital products for clients across industries, and we are increasingly working with enterprise organisations on complex, high-impact tech modernisation programmes - including AI-powered code modernisation.
We run lean internally: we care about process, continuous improvement, and doing things properly. Our founders have written books on the best practice for using lean to scale agile in large organisations.
The Opportunity Theodo UK’s office experience for employees, clients, and candidates depends on someone owning it properly. This role exists to do exactly that: ensure the office runs smoothly at all times, and support the CEO in running an organised, well-planned leadership function. You'll report directly to the CEO and be the person they rely on to keep things working, visitors welcomed, and events happening.
The role
Office Operations
Ensure the office is fully functional at all times: equipment, wifi, meeting rooms, printers, and anything else employees need to work effectively
Own the resolution of office issues quickly, reducing lead-times and preventing recurring problems
Welcome all visitors (clients, candidates, and leadership from overseas) and ensure they have a seamless, professional experience from arrival
Create a positive experience for new employees onboarding into the company, including office orientation and welcome packs
Proactively gather feedback on the office environment and make improvements before problems escalate
CEO Office Support
Manage the CEO's diary, travel, and restaurant bookings, ensuring no conflicts and adequate preparation time
Support the CEO's inbox management, helping to triage, draft, and follow up on correspondence
Maintain a forward-looking view of key diary events to enable long-term planning across the leadership team
Coordinate leadership visits from Paris head office, directors, and founders, ensuring logistics are handled end-to-end
Take ownership of employee events (monthly socials, Christmas party, keynotes, and off-sites), planning well in advance to achieve high turnout and a strong employee experience
Coordinate leadership visits from Paris head office, directors, and founders, ensuring logistics are handled end-to-end
Support the organisation of off-sites so the team has the right environment to do focused, productive work
What We're Looking For You bring genuine energy to making environments and operations work well for other people. You notice things before they're flagged, follow through without needing to be chased, and stay calm when priorities shift at short notice.
Highly organised with strong attention to detail
Proactive by default - you spot problems early and act on them without being prompted
Service-oriented mindset - you take pride in the experience of everyone around you
Comfortable context-switching between small operational fixes and larger project coordination
Discreet and trustworthy when handling sensitive information
Strong interpersonal skills
Adaptable and calm under pressure
Required Skills & Experience
Previous experience in an EA, PA, office management, or customer-facing operations role
Demonstrated experience supporting a senior stakeholder (C-Level or equivalent)
Evidence of owning events or projects end-to-end
Good tenure in previous positions
Available to work in the London office 5 days per week
What We Offer
25 Days annual leave Learning and Development support throughout your career at Theodo Private Health Insurance via Vitality 3 week work from anywhere policy Equipment budget for your tech set up Company pension Monthly Socials A Slack network of 700+ “Theodoers” across our extended ecosystem — ask questions, share patterns, or troubleshoot obscure challenges with some of the sharpest minds out there