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Client Relations Specialist (Specialist II, CX Operations) @ Protective

USOnsiteFull-time
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About this role

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. The Client Relations Specialist (Spec II, CX Operations), will provide support for all functions within the Client Relations department with a primary focus on new dealer agreements and submissions, and support roles for the Client Relations Managers. Candidates work with the entire Protective staff to ensure the success of Protective’s clients with professionalism and enthusiasm and being the “GO TO PERSON” for all concerns, issues, and direction for everything pertaining to sales while maintaining the company’s philosophies and principles.

This position is eligible for remote/work-from-home arrangements. Available schedules are 7:30 a.m. to 4:30 p.m. PST or 9:00 a.m. to 6:00 p.m. PST, with equivalent local working hours for candidates located outside the Pacific Time Zone.

Skills

Essential Functions:Customer ExperienceCustomer Support/Operations Generalist (P&C)

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