About this role
Help shape the future of fulfillment alongside passionate, talented people who are obsessed with delivering for customers. As a Senior Operations Manager at our SJC8 site in Salinas, CA, you'll be at the helm of a large-scale operation that delivers for millions of Amazon customers every day. This is your opportunity to lead, innovate, and make a measurable impact on one of the world's most customer-obsessed supply chains. Be part of something extraordinary from day one. What You'll Do • Own the operation – Take full accountability for budgetary performance, people development, and operational excellence across your functional area (Inbound or Outbound). • Lead and develop leaders – Manage, coach, and mentor a team of Operations and Area Managers, setting clear expectations and holding them accountable while building the next generation of Amazon leaders. • Drive continuous improvement – Champion Lean initiatives, process innovations, and quality programs that push your team and the FC to exceed business goals. • Deliver a world-class customer experience – Ensure safety, quality, and performance standards are met or exceeded every single day. • Collaborate cross-functionally – Partner with HR, Finance, Facilities, Safety, IT, and peer leaders to secure resources, share best practices, and drive site-wide success. • Cultivate ideas – Source and nurture innovative ideas from your team, translating them into actionable improvement plans that raise the bar across the network. • Share best practices – Take proactive steps to ensure best practices are shared across all departments, shifts, and the broader network. Additional Job Elements to this Hands-On Leadership Role • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking an average of 5 miles daily • Ability to work in construction / distribution environments that may be noisy, unlit, unheated, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) Fun Facts About This Location • SJC8 is an Amazon Robotics (AR) Sortable Fulfillment Center located at 200 Harris Road in Salinas, California – in the heart of the Salinas Valley • Uses Amazon Robotics technology including autonomous mobile robots (drive units), sophisticated control software, computer vision, depth sensing, and machine learning • Handles sortable items like books, electronics, and toys • Located in Salinas, California – famously known as the "Salad Bowl of the World" due to its massive agricultural industry, and the hometown of Nobel Prize-winning author John Steinbeck • Salinas offers a significantly lower cost of living compared to nearby Silicon Valley and the San Francisco Bay Area – providing affordable housing just a short drive from California's tech hub • Enjoy a mild, Mediterranean climate with average temperatures ranging from the mid-50s to mid-70s°F year-round – comfortable weather without the heat of inland California • Just minutes from the stunning Monterey Bay coastline, world-famous Monterey Bay Aquarium, Cannery Row, Big Sur, Carmel-by-the-Sea, and Pebble Beach – some of California's most iconic destinations • Pinnacles National Park is a short drive away, offering spectacular hiking, rock climbing, and cave exploration among ancient volcanic formations • An ideal location for those who want coastal California living, breathtaking natural beauty, and proximity to Silicon Valley – all at a fraction of the Bay Area price tag