About this role
Smilegate West Inc. is the North and South American publisher of its parent company Smilegate, headquartered in South Korea. The Company specializes in Free-to-Play online games such as CrossFire. Founded in 2006 with a goal of becoming a leading publisher and digital media distributor of online video games, the Company is built on the principle that online, community-based video games offer unique and compelling gaming experiences with untapped mass market potential and wide social appeal.
The Toronto office employs a staff of widely-talented and culturally diverse employees, led by an experienced and imaginative management team. In publishing CrossFire, one of the most played online FPS games worldwide, with over 6 million concurrent users and 500 million registered players, currently available in 80 countries including China, Vietnam, North & South America, and Europe, Smilegate West Inc. continues to deliver the highest quality free-to-play game experience through its proprietary gaming portals, Z8Games.
For more information about the company and its current product offerings, please visit www.smilegatewest.com and www.z8games.com.
--- --- --- --- ---
_*Position Summary*_
The Korean Localization Specialist supports the Live Operations team by coordinating and assisting with projects and providing translation and localization support.
Please note:
* This job post is for a current vacancy. * This position is a contract role, with the possibility of extension. * This is a hybrid position, with 3 days in office (Tues-Thurs) and 2 days work from home (Mon & Fri) until further notice. * If you do not answer all screening questions asked when applying, your application may not be considered.
--- --- --- --- ---
_*Position Responsibilities*_
*Project Coordination*
* Coordinate and support cross-functional projects across various teams. * Manage SNS channels and community platforms, including Discord operations. * Prepare and share weekly reports on project status, community trends, and key insights * Communicate with internal and external stakeholders to ensure smooth project execution. * Track progress, timelines, and deliverables across assigned projects.
*Translation and Localization*
* Assist the Live Operations team in all tasks related to translating documents, including emails, design documents, slide presentations, etc. * Assist the Live Operations team with external communications and interactions; maintain positive relationships with all stakeholders. * Ensure that all communications remain culturally acceptable, as to promote growth between internal and external partnerships. * Assist other teams with day-to-day tasks to ensure that all projects remain on schedule. * Assist top management in writing reports and related tasks
--- --- --- --- ---
_*Relationships*_
* Live Operations team * Management team
--- --- --- --- ---
_*Culture*_
* Fast paced environment with constant pressure * Friendly environment whereby colleagues are helpful and collaborative * Multiple priorities at any given time requiring a high-level of organization and time management
--- --- --- --- ---
_*Position Outcomes/Objectives & Standards of Performance*_
*1. Localization requests are handled in a timely and accurate manner *
Regular sampling and evaluation done by PMs and/or managers of present and past requests to confirm quality of documentation.
*2. Tasks delegated by the AP or other team members are completed in a timely manner while maintaining high quality of work.*
Feedback from team members are positive regarding the task.
*3. Reporting and internal communication is efficient and of high quality. *
Information is collected and shared with the team in an efficient and effective manner.
*4. Incumbent demonstrates behaviours aligned with the organization?s values, vision and mission statement.* Feedback from stakeholders and team members confirms that incumbent consistently demonstrates actions aligned with company