About this role
*Assistant Manager - Anytime Fitness Kamloops*
Connect. Support. Elevate the Experience.
Pay: CA$48,000.00-CA$52,000.00 per year
At Anytime Fitness Kamloops, we are redefining what a gym experience feels like. We are seeking an Assistant Manager with a passion for people, a refined sense of service, and a talent for creating exceptional experiences.
Ideal candidates may come from high-touch environments - hospitality, hotels, airlines, retail, guest services, fitness, or premium lifestyle brands - and are ready to bring that same warmth, professionalism, consistency, and attention to detail to the world of fitness.
As Assistant Manager, you'll work closely with the General Manager to support membership growth, personal training growth, member experience, daily club operations, and the overall success of the gym.
Who You Are
* A natural people person - friendly, confident, polished, and professional * Experienced in customer outreach, sales, or guest relations in hospitality, retail, fitness, concierge, or service-based environments * Consistent and dependable - you show up, follow through, and can be counted on to maintain a high standard every day * A motivated self-starter who is comfortable taking initiative and taking ownership * Genuinely passionate about health, fitness, and wellness * Organized and attentive to the details that create a great member experience * Comfortable working toward sales goals and connecting with prospective members * Interested in helping members take the next step in their fitness journey, including connecting them with personal training and coaching services * A team player who is confident making decisions and stepping into a leadership role when needed
Key Responsibilities
* Elevate the Member Experience: Create a warm, welcoming environment where members and guests feel recognized, valued, and supported * Sales & Outreach: Connect with prospective members through phone, text, email, and in-person follow-up while helping the club achieve membership and personal training sales goals * Lead Management: Respond to new leads promptly, conduct club tours, follow up consistently, and help prospective members find the right membership solution * Personal Training Growth: Help identify opportunities to connect members with personal training, support PT lead generation and follow-up, and contribute to the growth of the club's coaching program * Support Club Operations: Work alongside the General Manager to ensure daily operations run smoothly and club standards are consistently maintained * Member Relations: Build strong relationships with members, assist with questions and concerns, and contribute to a positive club community * Social Presence: Assist with creating engaging social media content that showcases the club, its members, trainers, and the Anytime Fitness community * Facility Excellence: Help maintain a clean, organized, professional environment that members are proud to be part of * Team Support: Help create a positive, accountable team culture and provide leadership and support when the General Manager is unavailable * Community Engagement: Support local promotions, events, partnerships, and outreach initiatives that build awareness of the club
What We're Looking For
* Customer service, hospitality, retail, sales, fitness, or guest relations experience * Sales or customer outreach experience is considered a strong asset * Personal training experience or a recognized Personal Training certification is a strong asset * A genuine interest in fitness, coaching, and helping members achieve their goals * Exceptional interpersonal and communication skills * Confidence speaking with prospective members both in person and over the phone * A strong track record of reliability, consistency, and follow-through * Positive attitude, team mindset, and a coachable nature * Strong organizational skills and attention to detail * Someone who takes ownership of their responsibilities and can be t