About this role
We are seeking a part time Medical Receptionist/Patient Concierge position with an experienced individual who is a master at multi-tasking and loves to help make patients feel welcome upon arrival. The primary responsibilities will be scheduling, answering phones, and other duties such as patient online inquiries.
Hours: Tuesdays and Thursdays from 7:45am – 5:00pm
Responsibilities include:
• Welcome patients with compassion and professionalism, creating a supportive and positive experience.
• Schedule, confirm, and coordinate appointments, procedures, and follow-up visits.
• Answer incoming calls, respond to patient inquiries, and route messages to the appropriate clinical team.
• Register patients, update electronic medical records (EMR), verify insurance information, and maintain accurate documentation.
• Collect copayments, process payments, and assist patients with basic billing and insurance questions.
• Maintain patient confidentiality and ensure compliance with HIPAA and clinic policies.
• Provide administrative support by preparing medical records, coordinating communication with clinical staff, and assisting with daily front office operations.
Skills & Requirements
• High school diploma or GED required - Associate's or Bachelor's preferred
• One year of administrative medical office experience is required
• Proficiency in keyboarding skills and experience with electronic medical records
• Must be knowledgeable of HIPAA requirements
• Bilingual-Spanish a PLUS!
Part-time Hours. Full-time Heart. Endless Possibilities. Looking for flexibility without missing out on great benefits? As a PRN (as needed) team member, you'll enjoy the freedom of part-time hours plus meaningful perks that make you feel supported, valued, and connected. Here's what's waiting for you:
• Holiday Pay Perks Earn time-and-a-half when you work on a company holiday.
• PerkSpot Savings Buzz Score exclusive discounts on travel, dining, gadgets, and more.
• Refer a Friend, Earn Rewards! Bring your talented friends on board and earn up to $2,000 for successful referrals.
• Employee Assistance Programs (EAP) Confidential counseling and resources available 24/7 to support your well-being.
• Celebrate Wins with Bonusly! Give and receive recognition, earn points, and redeem them for gift cards and rewards.
• Pet Insurance for Your Fur Babies Enroll in Pet Benefit Solutions and choose coverage that fits your pet's unique needs.
Join us as a PRN employee and experience the best of both worlds—flexible hours with full-hearted support.