About this role
Come join our life-changing team building hope, resilience and well-being as an Awake Overnight Shift Supervisor in a Youth Residential Treatment Facility!
Shift Details: Full-time – 40 hours/week
Schedule: Awake Overnights
• Monday AM - 8:00am-4:00pm
• Tuesday - Thursday: 10:00pm-8:00am
• 1 weekend per month (2 weekend overnight shifts)
Compensation: $63,000 annual salary
Location: Avanti - 10300 Flanders St NE, Blaine, MN 55449
About the job:
The Overnight Shift Supervisor provides leadership, therapeutic support, and direct supervision to Behavioral Health Practitioners and Residential Counselors. This position is responsible for cultivating a safe, therapeutic, trauma-informed, culturally responsive, and healing-centered environment that promotes the wellbeing, growth, and success of youth, families, and staff. The Shift Supervisor ensures operational excellence through staff development, treatment implementation, quality assurance, and the consistent delivery of whole-person, relationship-based care. The position serves as a role model for professionalism, ethical practice, accountability, and therapeutic engagement while supporting a culture of continuous learning and excellence. (reports to program manager)
Essentials:
Leadership, Supervision, & Performance Management
• Directly supervise assigned Behavioral Health Practitioners and Residential Counselors.
• Provide reflective supervisions, coaching, mentoring, and professional development support that fosters staff growth, engagement, and effectiveness.
• Schedule, manage, and supervise overnight residential staff, including 1:1 supervision, coaching, corrective action, and performance evaluations.
• Promote staff practice is youth-centered, strengths-based, culturally responsive, and aligned with treatment goals.
• Foster a culture of standards of excellence, ethical practice, and continuous quality improvement.
Therapeutic Program Implementation
• Ensure consistent implementation of individualized treatment plans, behavior support plans, safety plans, clinical direction, and recommendations from the clinical team.
• Promote a whole-person approach addressing emotional, behavioral, social, developmental, educational, cultural, and wellness needs.
• Provide real-time coaching regarding trauma-informed care, co-regulation strategies, therapeutic communication, and relationship-based interventions.
• Support staff during situations involving heightened distress, elevated support needs, de-escalation efforts, and therapeutic interventions.
• Help maintain a therapeutic environment fostering belonging, emotional safety, dignity, respect, accountability, and healing.
Documentation, Compliance, & Quality Assurance
• Review documentation to ensure records are timely, accurate, and compliant.
• Maintain a safe, clean, and orderly living environment that promotes emotional and physical safety for youth and staff.
• Conduct and coordinate overnight walkthroughs, safety searches, room switches, and facility monitoring.
• Participate in drills, audits, and compliance activities related to CARF accreditation and licensing requirements.
• Complete planned and random quality assurance camera for reviews for safety, documentation quality, and incident review.
• Adhere to HIPAA confidentiality requirements, ethical conduct, professional boundaries, and resident dignity.
Operations & Problem Solving
• Coordinate staffing assignments and workload distribution based on resident needs, therapeutic priorities, staff strengths, resident activity, and operational requirements.
• Ensure staff have the resources and support necessary to provide safe, effective, and therapeutic services.
• Lead and participate in collaborative problem-solving efforts that improve outcomes.
• Serve as the designated supervisor during emergencies and situations requiring enhanced resident support.
• Attend and participate in facilitation of the weekly TEAM meeting.
Overnight Supervisor Specific Responsibilities
• Maintain responsibility for unit supply inventory and ordering.
• Maintain forms inventory and operational documentation resources.
• Ensure milieu readiness and preparation for next-day admissions and resident transitions.
• Enforce, evaluate, and support implementation of organizational policies and procedures.
• Provide input into short- and long-term operational planning in collaboration with program leadership.
• Provide coverage support to ensure program ratio and resident needs are met.
• Participate in the ASP on-call rotation, as assigned.
• All other duties as assigned.
Job Highlights:
• Medical, Dental & Vision Insurance
• 403(b) Retirement Plan
• HSA & FSA Programs
• Employer Paid Life Insurance and Long-Term Disability
• Quality training, continuing career education and leadership programs
• Paid Time Off (Vacation, Holiday & Sick Days)
Required Qualifications:
• BA/BS or equivalent experience.
• MN Statute 245I Mental Health Practitioner qualification.
• At least 2 year of successful leadership experience demonstrated in the mental health field
• 3 years of direct-care experience working with children/adolescents, at least 1 year in residential treatment or related therapeutic setting, preferred.
• Demonstrated knowledge of trauma-informed care, professional boundaries, and best practices in youth services.
• Must be 21 year of age or older with a current and valid Driver's license with an acceptable driving record
About Us:
Volunteers of America Minnesota is a nonprofit health and human services organization that annually serves more than 25,000 children, adolescents and their families, older adults, students, persons with disabilities and special needs, and adults completing incarceration. Since 1896, we have helped people gain self-reliance, dignity, and hope.
Take pride in helping others and join us today!
At VOA, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.