About this role
Job Summary:
The Annual Wellness Coordinator will call and schedule annual wellness visits. Creates a monthly list from the facility's database of patients' dues for annual wellness visits, annual physical exams, and preventative care covered by commercial insurance, Medicare wellness visits, and diabetic follow-up care, increasing the level of patient quality of care.
Duties and Responsibilities
• Answers incoming calls quickly and professionally.
• Verifies patient demographic and insurance information as necessary to process Annual Wellness exams.
• Organizes lists and coordinates with the team to call patients to schedule appointments.
• Participates in calling patients, organizes, and tracks results from call lists.
• Runs weekly reports on patient visits coded by the provider as preventive care.
• From encounters listed on the report, randomly survey patient charts for completion of preventative care recommendations.
• Tracks results of the survey, creating quarterly and yearly charts/graphs.
• Attends weekly meetings to report progress and discuss future goals.
• Pilots and organizes new projects as determined by the clinic manager. Helps the clinic with tasks, as required.
Professional Requirements:
• Ensures that appearance and personal conduct are professional at all times.
• Excellent attendance record.
• Wears appropriate clothing for job functions. Wears ID badge.
• Works at maintaining a good rapport and a cooperative working relationship with physicians, administration, and staff.
• Represents the organization positively and professionally in the community.
• Maintains patient confidentiality at all times.
• Complies with all organizational policies regarding ethical business practices.
• HIPAA compliant.
Regulatory Requirements:
• Experience with billing and insurance preferred.