About this role
Patient Scheduling Rep - Clinics
We offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:
• Tuition Reimbursement Programs
• Paid Time Off
• 401k
• Identity Theft Protection
• Pet Insurance
Job Summary:
• Coordinates the scheduling process across multiple specialties.
• Answers the phone and handles multiple lines in a pleasant and courteous manner, makes every interaction feel important, and a very satisfying experience for the patient and their families as the first point person for the patient's care experience. Customer service is the priority.
• Refers appropriate patient, guarantor, or representative to the Billing staff as appropriate.
• Schedules procedures according to patient convenience, pre-determined guidelines of departments, staffing, and equipment availability.
• Notifies patients of their financial responsibilities.
Qualifications:
• High School graduate or equivalent.
• Two years experience as a medical office receptionist preferred