About this role
What You'll Do:
• Operate golf carts responsibly, always prioritizing guest safety and comfort.
• Conduct pre-shift vehicle checks and keep golf carts clean, charged, and guest-ready.
• Communicate immediately with managers about any vehicle or safety concerns.
• Warmly greet arriving and departing guests, assist with luggage, and provide transportation to and from their eco-tents.
• Provide property orientation and connect guests with Nightsky amenities, Marcerro, Swingtime, wellness offerings, onsite programming, and local dining and activities.
• Communicate effectively across departments, including Front Desk, Housekeeping, Maintenance, and Food & Beverage to share guest requests and ensure smooth operational flow.
• Maintain a clean, organized, and presentable station & luggage storage.
• Manage daily station administration, including answering calls, monitoring radio communication, and responding promptly to transportation and guest requests.
• Support onsite programming, groups, events, activations, and other guest experiences as assigned.
• Uphold company safety standards, report hazardous or suspicious activity immediately, and follow emergency procedures calmly when required.
• Complete assigned cross-trained operational tasks, including guest programming activities, group and event execution, guest requests, and front desk coverage, as directed.
What You'll Bring To The Table:
• Previous experience in valet, bell service, customer service, or hospitality preferred.
• Exceptional verbal and written communication with strong interpersonal skills.
• Possess strong computer skills; knowledge of hospitality systems is a plus.
• Engaging, personable, and passionate about connecting with people.
• Master of multi-tasking, staying cool and collected in a dynamic environment.
• Strong attention to detail, organization, speed, and accuracy when managing multiple tasks.
• Work independently with minimal supervision.
• Excellent team player who collaborates effectively with co-workers and maintains a reliable, punctual attendance record.
• Thrive on learning new things and staying curious about the area.
• Have a personal interest in the outdoors, wellness, or active lifestyles.
• Physical ability to lift up to 45 lbs, stand, walk, bend, and move comfortably outdoors in varying weather conditions and uneven terrain.
• Flexible schedule availability to work early mornings, evenings, weekends, and holidays based on business needs.
• Have a clean driving record as verified by the DMV.
When You're Here:
Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.