About this role
Job Description The Nutrition & Food Services department is seeking an individual with strong interpersonal and communication skills to assume the position of Food Service Supervisor. This position is responsible for providing effective leadership to staff, to meet the food service needs of patients, staff and visitors, while maintaining specified standards.
DUTIES AND RESPONSIBILITIES:
• Provide direct and indirect supervision to staff in Production, Beltline, Ware Washing, Retail and other areas of the Department to meet quality standards and budget requirements.
• Accurately check beltline tray service.
• Monitor and coach staff, and complete performance appraisals to optimize performance and team work.
• Provide support to the Manager with respect to employee performance issues.
• Coordinate, monitor and document staff training to ensure compliance with mandatory training.
• Monitor equipment and food temperature audits and follow up on variances.
• Monitor equipment functioning, identify problems, schedule repairs as needed in conjunction with Facilities and external provider.
• Participate in the development of, and monitoring of, safe work practices to ensure compliance with the Occupational Health and Safety Act.
• Conduct audits with respect to tray accuracy, food waste, safety and other items as required.
• Monitor and ensure sanitation standards are met
• Perform patient meal rounds and provide information to diet office and Dietitians as appropriate.
• Identify and provide input into the development of quality improvement and cost control initiatives.
• Participate in the cost effective procurement of food, supplies and equipment as required.
• Plan staff schedules to meet departmental needs in a 7 day/week operation; according to the collective agreement and departmental procedures.
• Other duties as assigned.
KNOWLEDGE
• Graduate of an approved college level Food and Nutrition Management Program or equivalent.
• Current membership in the Canadian Society of Nutrition Management (CSNM).
• Knowledge of food safety guidelines and HACCP requirements.
• Knowledge of the Occupational Health and Safety Act.
• Knowledge of therapeutic and texture modified diets.
• Knowledge of quantity food production, recipe standardization, and cook/chill food production.
SKILLS
• Excellent interpersonal and communication skills
• Self-directed and action oriented
• Ability to effectively lead large groups of staff and promote a positive work environment
• Ability to analyze and adjust work schedules to maximize efficiency of human and financial resources
• Ability to initiate and carry out projects to achieve departmental objectives
• Demonstrated effective time management skills
• Excellent problem solving and conflict resolution skills
• Proficient use of Microsoft Office
• Ability to maintain confidentiality
• Good attendance record with ability to maintain same.
• Ability to adhere to the Ontario Shores code of conduct
EXPERIENCE
• 3 years related supervisory experience in a hospital environment
• Experience in a unionized hospital environment .
• Experience with CBORD and Meditech computer systems preferred
• Experience with cook chill institutional production
Ontario Shores is dedicated to fostering equitable employment opportunities and encourages applications from all qualified individuals. We are committed to supporting candidates requiring accommodations and invite you to inform us of any needs during the recruitment process.
We welcome applicants who embrace respect and are dedicated to collaboratively cultivating an inclusive environment where everyone feels a sense of belonging. We particularly encourage applications from individuals who have encountered historical or current barriers to equity.
Job Posting Closing: October 23rd 2026 at midnight. Please note any job applications after the closing date will not be considered.
1 Existing Vacancy Available
Hiring Rate: $34.81 to $40.96