About this role
Essential Functions & Responsibilities:
• Configures, installs, upgrades, and maintains physical and virtual server systems and related infrastructure.
• Administers and monitors enterprise-level systems for performance, availability, and security.
• Performs advanced troubleshooting and root cause analysis to resolve complex technical issues.
• Manages and validates backup and disaster recovery processes, ensuring business continuity.
• Collaborates with cross-functional teams and vendors to support project implementation and system integration.
• Maintains documentation for system configurations, procedures, and change management.
• Ensures compliance with internal standards and industry best practices.
• Participates in capacity planning and performance tuning to support scalability and efficiency.
• Provides mentorship and technical guidance to junior team members when needed.
• Continuously seeks opportunities to improve system reliability, automation, and operational efficiency.
• Maintains a member first mindset.
• Upholds core values and builds team member and customer relationships.
• Completes all training as required.
• Performs other duties as assigned.