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Social Media & Content Coordinator @ KAP

Grafton, Massachusetts, USOnsiteFull-time
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About this role

Key Responsibilities

Social Media Ownership

• Own enterprise social media channels across all brands and initiatives as the single point of accountability

• Maintain social strategy, publishing calendars, and platform-specific approaches

• Schedule and publish content; monitor engagement and manage community interactions

• Establish and manage social media governance — content review, approvals, and brand consistency across channels

• Track social performance and provide reporting, insights, and recommendations

Content Creation (social-first)

• Create and capture engaging, platform-native content — short-form video, reels, photography, and behind-the-scenes

• Write social captions, digital copy, and supporting messaging across multiple brands

• Identify and capture meaningful stories, projects, and moments across the organization

• Stay current on social trends, formats, and best practices

• Coordinate with the Content & Multimedia Manager, who owns higher-production video, brand films, and training content; this role focuses on quick-turn, social-first capture rather than long-form production

Campaign & Cross-Team Support

• Support paid social execution in coordination with the Director of Marketing and our third-party paid partner; partner with the Director of Marketing on email and analytics

• Contribute content and ideas to campaigns, events, internal communications, and culture initiatives

Scope Boundaries for Social Media & Content Coordinator

To keep lanes clear across the team:

• Higher-production video, brand films, and training content — owned by the Content & Multimedia Manager

• Email and analytics — and paid media strategy — owned and set by the Director of Marketing

• This role owns organic social and social-first content end to end

How We Work

We're building an AI-enabled marketing team. Using tools like Claude and ChatGPT is a normal, expected part of how we work here — for drafting, research, analysis, and iteration — and we provide the access, and latitude to use them well and responsibly within company guidelines. Using these tools is not something to hide; it's how we move faster and do better work. We intend to be an industry leader, and enabling our people with the best tools is part of that.

Qualifications

• Bachelor's degree in Marketing, Communications, Digital Media, or related field

• 3-5+ years of experience in social media management and content creation

• Experience managing social media platforms for brands or organizations

• Strong writing and communication skills

• Hands-on experience capturing and editing photo and video content

• Familiarity with social media scheduling and analytics tools

• Strong organizational skills and the ability to manage multiple brands and deadlines in a fast-paced environment

• Comfortable using AI tools such as Claude and ChatGPT in a professional setting — for drafting, ideation, and content iteration — with the judgment to keep brand voice, accuracy, and approvals intact

Preferred Qualifications

• Experience creating content for both B2B and B2C audiences

• Experience with short-form video and reels creation

• Experience working across multiple brands or business units

• Familiarity with paid social advertising platforms

About Kacmarcik Enterprises

Kacmarcik Enterprises is a family-owned organization based in Grafton, Wisconsin, with a diverse portfolio of businesses focused on manufacturing, community impact, and human performance. Our companies share a commitment to innovation, operational excellence, and creating opportunities for people and communities to thrive.

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