About this role
The Ski & Ride Podium Greeter provides exceptional guest service through friendly, knowledgeable assistance and clear communication. This role supports Ski & Ride School operations, ensures consistency with resort policies, and serves as a professional representative of the resort. This position is part-time.
Duties & Responsibilities:
• Committed to providing exceptional customer experiences to each Sun Valley Ski & Ride School guest
• Greet and assist guests in a friendly, helpful, and respectful manner
• Demonstrate excellent communication skills
• Display operational excellence by following Ski & Ride School policies and procedures efficiently and consistently at each mountain location
• Maintain accurate knowledge of all lessons, specialty programs and details
• Assist Ski & Ride School Staff and Supervisors as needed
• Provide information to guests about Ski & Ride School, the mountain, and the surrounding area
• Serve as a public relations representative for Sun Valley Resort
Qualifications:
• Experience working with brand image and promoting value through customer experience
• Strong guest service, sales, and problem-solving skills with attention to accuracy and timeliness
• Interpersonal and communication skills that contribute to the goals of a team
• Be adaptable and willing to learn, grow and improve
• Fluent in English (reading, writing, speaking, and comprehension)
• Excellent verbal and written communications skills
• Comfortable engaging in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching
• Must be able to lift and/or move up to 25 pounds regularly and up to 50 pounds frequently
• Able to work outdoors in all weather conditions (snow, cold, wind, sun, etc.)
• Available to work from November through April including weekends and holidays with flexible hours throughout the season