About this role
• Understands and upholds Chico's Employment Guidelines, policies, standards and procedures.
• Understands and promotes Chico culture by engaging all others with a positive, enthusiastic attitude at all times. Acts as a role model for Chico culture, mission and vision.
• Responsible for the management, supervision, and service of breakfast held in the Main Dining Room.
• Carries out shifts in various roles, as scheduled (Bus, Serve, Host).
• Assigns and oversees detailed training plan (department orientation) for all new AM Dining Staff.
• Maintains the highest level of cleanliness in dining area and FOH work areas.
• Ensures that staff carries out opening and closing procedures correctly.
• Is responsible for managing performance of staff in an ongoing, consistent manner. Addresses conflicts and discipline privately. Uses proper documentation.
• Provides strong leadership, support and encouragement to team members.
• Is responsible for monitoring job satisfaction and individual development of staff.
• Participates in Chico's Passport program, ensuring all staff attend necessary classes and complete Passports in the prescribed time frame.
• Is responsible for writing weekly labor schedules. Schedules to be published 2 weeks out.
• Is responsible for upholding guidelines for self and staff in regards to dress code and personal hygiene.
• Attends monthly Managers Huddles, and comes prepared with required accounting figures.
• Facilitate monthly departmental huddles to include all AMDR employees. Huddles to focus on product knowledge, department training, performance measures, safety issues, Chico Culture, and positive reinforcement.
• Complies with safety, sanitation and food-safe handling standards.