About this role
Job Duties
• Performs the manager-on-duty role during 3rd shift.
• Anticipates and responds to guests in a friendly and positive manner.
• Responsible for providing the highest level of service.
• Process check-ins and check-outs, verify billing, create reservations, and process special requests.
• Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
• Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
• Accountable for accurately balancing all revenue sources and completing daily financial reports.
• Process no-show reservations, prepare financial reports for managerial review.
• Close the financial day for the hotel.
• After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed.
Education
• High school diploma or GED
Hourly Rate: $19.50-20.00
Benefits: CSM is proud to offer part-time employees a benefits program that includes health and wellness resources, income protection, and retirement planning.