About this role
Salary: £45,000 - 50,000 per year
Requirements: Experience in IT support, service desk, helpdesk, or a similar internal technology roleComfortable working with Microsoft 365 and everyday business technologyExperience with Azure/Entra, hardware support, networks, user administration, ITSM systems, or external IT providers would be usefulNaturally curious and enjoys solving problemsEnthusiastic and genuinely keen to learnWilling to take responsibility rather than simply pass problems onOrganised and able to follow tasks throughAble to explain technical information clearly to people without technical expertiseApproachable, down-to-earth, and comfortable dealing with people across a businessMust have the right to work in the UK Responsibilities: Keep day-to-day IT running smoothly across the businessResolve hardware and laptop issues, and support Microsoft 365/Azure, user access, licences, Wi-Fi, networks, and other technology problemsTake ownership of issues through to resolution, coordinating external IT partners where neededKeep colleagues updated and ensure issues are followed throughIdentify opportunities to improve how technology is used and address recurring problemsPlan improvements and help coordinate projects through to completion Technologies: AzureHardwareSupportITSMMicrosoft 365Office 365Cloud More:
We are an established and growing business in Hemel Hempstead, and this role is part of our internal technology team. The position is based in Hemel Hempstead with hybrid working and offers circa £45,000. This is a varied role with scope for greater ownership and involvement in improving how technology works across our business. We value enthusiasm, approachability, and a genuine interest in working well with people; our culture is important to us.
last updated 41 week of 2026