About this role
Salary: £55,000 - 65,000 per year
Requirements: Experience in a technology, digital, data or engineering environment, working alongside Agile delivery teamsStrong business analysis skills, including problem-solving, requirements gathering and translating business needs into technical solutionsTechnical understanding of APIs, system integrations, data flows and software architecture principlesExperience analysing interface specifications such as Swagger/OpenAPI, and using SQL or similar tools for data validationExperience with Salesforce Sales Cloud or Financial Services CloudExcellent communication and stakeholder management skillsExperience in a regulated industry, ideally financial services, is desirableFamiliarity with cloud platforms, CI/CD pipelines and automated testing is desirableExperience working in small, cross-functional Agile teams is desirableKnowledge of data mapping, system analysis and backlog management tools such as Jira or Azure DevOps is desirableUnderstanding of secure software development and data protection principles is desirable Responsibilities: Collaborate with Product Owners and stakeholders to identify business problems, opportunities and desired outcomesDefine and refine Epics and user stories, ensuring requirements are clear, actionable and ready for development and testingWork with cross-functional Agile teams to maintain delivery momentum and manage prioritiesUse data, analysis and performance metrics to support decision-making and improve delivery flowAnalyse system interfaces, data flows and integration requirements in collaboration with technical teamsEnsure solutions meet relevant governance, compliance, security and data privacy requirements Technologies: AzureCI/CDCloudCRMDevOpsFlowSupportJIRAOpenAPISQLSalesforceSecuritySwaggerUX UI Design More:
We are seeking an experienced, CRM-focused Business Analyst to join a technology team within a large UK organisation. You will work with Product Owners, engineers, testers, UX specialists and business stakeholders to translate business needs into prioritised requirements, help shape customer-focused solutions and product backlogs, and prepare work for implementation. This is a full-time, permanent role based in South Yorkshire, with hybrid working and an inclusive, flexible approach to working arrangements. The salary is up to £65,000 per year, plus bonus and benefits. It is an opportunity for a technically minded Business Analyst to work at the intersection of business needs, product development and software engineering.
last updated 41 week of 2026