About this role
Salary: £42,804 - 42,804 per year
Requirements: Experience working in a project or change environment, with a practical approach to understanding business problems and identifying opportunities for improvement.Confidence gathering and translating requirements, mapping processes, analysing information, and facilitating discussions with a range of stakeholders.Ability to challenge assumptions constructively, make clear recommendations from complex information, and support projects through testing and implementation.Organisation, collaboration, ability to manage competing priorities, good digital skills, and experience using tools for analysis, process mapping, project delivery, and collaboration.Experience in social housing or a similar customer-focused or regulated environment is desirable but not essential.A recognised Business Analysis, Project Management, or Change Management qualification, or equivalent relevant experience, is desirable.Demonstrable competence in Microsoft 365 applications and experience using digital tools for business analysis, project delivery, collaboration, and reporting.Experience using process-mapping and visualisation tools such as Microsoft Visio or equivalent to document current- and future-state processes.Experience using project and portfolio management tools such as Microsoft Project, Project Web App, or equivalent to support project planning, milestones, dependencies, resources, and delivery. Responsibilities: Work with colleagues, customers, managers, and other stakeholders to identify, understand, and define business needs, challenges, and improvement opportunities.Plan and undertake requirements-gathering activities, including workshops, interviews, observations, surveys, document reviews, and data analysis.Gather, analyse, document, prioritise, and validate business, user, functional, and non-functional requirements.Translate complex business needs into clear requirements, user stories, acceptance criteria, and business rules for operational colleagues, technical specialists, and suppliers.Maintain traceability between business needs, agreed requirements, delivered solutions, and expected benefits.Manage changes to requirements and ensure their effects on scope, cost, timescale, risk, and expected benefits are understood and communicated. Technologies: SupportMicrosoft 365WebOffice 365 More:
We are seeking a Business Analyst in Newent, with a salary of £42,804. Our purpose is to help everyone have a warm, safe, affordable home, and this role will contribute to delivering that for our tenants. Youll work with project managers, subject matter experts, operational teams, technical colleagues, and suppliers, keeping tenants and intended business outcomes at the heart of your analysis.
last updated 41 week of 2026