About this role
Salary: £29,577.6 - 29,577.6 per year
Requirements: Fluent in Dutch, both written and spokenStrong English communication skillsExcellent customer service and communication skillsOrganised, reliable and methodical approachPrevious call centre, customer service or technical support experience is beneficialPrevious IT support experience is advantageous but not essentialComfortable troubleshooting basic technical issuesConfident communicating with customers by telephone and emailComfortable working in a fast-paced, team-based environmentGenuine interest in technology and developing a career in IT support Responsibilities: Provide first-line IT support to external customers via telephone and emailSupport Dutch-speaking customers professionally and effectivelyLog, track and accurately update support ticketsTroubleshoot basic hardware, software and network-related issuesEscalate more complex technical issues where requiredGuide customers through step-by-step technical solutionsMaintain accurate support documentation and knowledge base recordsWork collaboratively with colleagues within the service deskSupport continuous improvement across the service deskProvide consistently high customer service and build positive client relationships Technologies: HardwareSupportNetwork More:
We are partnering with a specialist IT company that is expanding its support team at a modern service office in Peterborough. This temporary-to-permanent role offers 37.5 hours per week, with flexible shift rotation between 7am and 7pm and occasional weekends. The pay rate is £14.22 per hour, with an immediate start. We provide full training and ongoing support, weekly pay, overtime opportunities at time and a half, career progression within a growing IT team, and Temp of the Month reward vouchers.
last updated 41 week of 2026